Free delivery within the UK when you spend over £59.99
We aim to process and dispatch orders made before 1pm on the same working day*. If your order is made after 1pm, it will be dispatched the following working day. Orders made on a weekend will be processed the next working day.
* Working day means Monday to Friday and as such we do not dispatch or deliver on weekends or Bank Holidays.
For orders less than £59.99 there will be a delivery charge of £3.99 per item.
Packages are shipped via Royal Mail 2nd class signed for.
Need shoes faster?
You can upgrade to Royal Mail 1st Class signed for or Next Day Delivery
Royal Mail 1st Class Signed For
Orders placed before 1pm on a working day will be dispatched that day. Any orders placed at the weekend will not be dispatched until the Monday. Royal Mail 1st Class Signed For is charged at £9.99 per item. If this delivery option is available to you you will be able to select the service at the checkout.
Please note:- We do not dispatch or deliver on weekends or Bank Holidays.
Next Day UK Delivery
Next Day delivery is a guaranteed next working day service (delivered by 1pm) for orders placed before 12 noon Monday to Thursday. Orders placed on a Friday will be delivered on a Monday. Any orders placed after 12 noon on a Friday and at the weekend will not be dispatched until the Monday for Tuesday delivery.
Next day delivery is charged at £14.99. If next day delivery is available, you will be able to select this service at the checkout. For certain UK postcodes, next day UK delivery may not be available.
Please note we do not dispatch or deliver on weekends or Bank Holidays.
At this current time Royal Mail are saying the following:-
"Due to the current coronavirus situation, we'll no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. We’ll still prioritise Special Delivery parcels and letters."
Collect from store
You can choose to collect your order from our shop Emma's...By The Sea in Bude. We are located on the main street at 18 Belle Vue, Bude, EX23 8JS.
When choosing to collect your order from our store in Bude you will place the order and make the payment as normal on the Emma's...By The Sea website and select the 'Collect in Store' delivery option at the checkout which is a free service.
When collecting the order you will need the order reference number and a form of identification. Orders placed Sunday-Friday before 3pm will usually be available to collect the following day from 12 noon. Orders placed on Saturday and after 3pm on a Friday will be available to collect from 12pm on Monday. Orders will be held at the store for 10 days. After this time they will be returned to our warehouse and the customer will be refunded.
For current opening hours please see our Facebook page.
We can deliver to outside of the UK. Please call us on 01288 354966 to discuss or email us at firstname.lastname@example.org with your request.
If you have any questions regarding delivery please call us on 01288 354966 or email us at email@example.com.